Easy methods to fix Trend micro Officescan Agent error 2902

Generally, the client packager tool is having a size of 1.2gig and if it is more than 300mb then officescan agent will receive an error code 2902. According to Trend Micro Technical Support, this error is considered to one of the critical ones among all the others.

If you too are facing this critical error on your antivirus, then you have to the right place. The Trend micro Customer Support has given some easy steps and methods below for you to follow. These steps are very easy so that anyone can do it and we also recommend that must follow these methods and steps accordingly.

REPAIR REGISTRY

  • First of all, open command prompt in admin mode.
  • Type regedit.exe and press enter and in registry entries find all keys associated with an error.
  • Now, click on “export” in the file menu to create and save a backup, make sure you selected branch name in the export file.

SCAN FOR MALWARE

  • Scan for latest updates of your malware.
  • Install updates and restart the system to apply the update and start the scan.
  • After scan select automatic fix for errors.

RUN DISK CLEANUP

  • Repeat step1 method1.
  • Type c:\windows\SYSTEM32\cleanmgr.exe /cdrive. Here c would be your preferred drive.
  • To clean categories check you want to clean.

UPDATE DEVICE DRIVERS

  • Open device manager.
  • Open category from the list and then, right click to select update drivers.
  • And now select to search automatically update drivers.

By implementing these steps carefully and accordingly you can overcome this error very easily. As it is an antivirus service caution is required during this whole process so that you won’t be facing any further issues. If you do face any problems, don’t hesitate to call us on our official Trend Micro Customer Service Canada 1-855-743-8697 on which our Technical Experts will provide you with ultimate solution 24/7.

Original Source

Simple steps to uninstall Trend micro security with the help of Diagnostic Toolkit

There are so many users who just don’t an antivirus service running on their system. Well, it is recommended that you must install a good and reputed antivirus to keep your system healthy and away from all kinds of viruses, adware, malware etc. that being said, Trend Micro is a brand which has got so much attention from the users because of its full fletched services which will give you an ultimate safeguard against all the digital threats.

According to Trend Micro Technical Support, so many questions were asked regarding its uninstalling process with the help of diagnostic toolkit. To set you free from this misery Trend Micro Customer Support came up with idea of giving you some basic guidelines which will help to get rid of this service once and for all.

  • You can download the diagnostic toolkit from the antivirus website
  • Once you do that, click on the “SupportTool.zip” and click on “Extract here”. 
  • One the extraction is finished, a new “SupportTool.bat” file will appear
  • Run that file as an administrator
  • Click on Yes when User Account Control appears
  • Now, select the (C) uninstall tab from available tabs
  • Then, click on “1. Uninstall Software”, the diagnostic tool will delete all the related files.
  • For the un installation process you’ll be asked for a confirmation, click on “Yes”
  • Now, take a note or copy the appeared serial number
  • Now, mark the checkbox of “I copied my serial number” and then tap “uninstall”
  • Then, you’ll be asked for permission to restart, click on “Yes” to do so

We hope after using these steps you’ll be able to totally get rid of your antivirus service. If not, or you are facing any issues, feel free to let us know by dialing us on our official Trend Micro Technical Support Canada 1-855-743-8697. Our team of technical experts will be very happy to help you out.

Original Source

How to fix the Trend Micro internet security firewall error?

Facing problem in trend micro internet security firewall? Then don’t worry as here Trend micro Tech support team provided you with a complete solution in order to fix this firewall issue of your security program. Just go through the step-by-step guidelines mentioned below:

  • Firstly download ‘trend micro root-kit buster’ to scan your system. This tool is a malicious application which aims at manipulating the component of windows in order to conceal them. 
  • After downloading the root-tool kit you have to right-click on the icon and select ‘run as admin’. Then agree and accept the agreement and click on next. Then hit on the scanning button.
  • Then click on a ‘fix now’ button and restart it to fix it.
  • If the issue is still not fixed, then download the ‘uninstall tool’ from the homepage and after downloading the file, double-click on the files and hit on yes button when the window appears on the screen.
  • Read the license agreement carefully and accept the agreement by clicking on the box next to ‘I accept’.
  • Then click on the install button and once the installation is completed, then click on OK button. 
  • Then go for uninstalling the system from your system and then hit on yes button to start the process. 
  • If still the issue is not fixed then download the ‘firewall recovery tool’. You can download this tool from the homepage.
  • After downloading the tool, open the downloading dialog box and then choose from either run or open the troubleshooter.

These are some troubleshooting steps provided by our experts. in case, if none of the above solutions doesn’t fix the firewall error of your security program then it’s better to get in touch with our experts by calling us our Trend micro Customer Support Number Canada 1-855-743-8697 and our experts will provide you an alternate remedy to fix this problem. We aim to provide effective and dependable service available to our customers.

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How To fix error codes like 7305 and 0 in Trend Micro?

Trend Micro is an expert in providing internet security to their consumers. It is the antivirus software which keeps all the malicious viruses at bay. It promotes the security of your devices and all the data stored in it as well. It will aggravate you if anything happens to your data and sadly, sometimes it becomes impossible to recover it. To save yourself from this disaster you can take the help of Trend Micro Protection. Nevertheless, it is very effective software; this too develops some glitches to our dismay. Such is the problem of error codes 7305 and 0, which paralyses your device and it starts to perform slower than ever. The reasons are many for this error but we also have appropriate solutions. Proceed below to know them.

  • You have to scan your whole device with the help of Trend Micro Root kit buster as your first step. The software will scan itself as well. This process will eliminate all sorts of viruses prevailing at that time.
  • Sometimes, the residuals of your previous security software become an obstacle in the working of your new software, so delete all the unnecessary files from it by scanning it thoroughly and also uninstall your trend micro application.
  • Now re-install it via a CD or through online.
  • Once it is downloaded, install it in your device by following on-screen instructions.
  • You must make sure that you are always using an upgraded version of this suite. You can do that by manually checking for its updates or simply follow its notifications.

Contact Trend Micro Customer Support Canada 1-844-6655-777 if you face any sort of problem while performing the process. The experts there will provide you with all the necessary information on this topic with appropriate guidance.

Original Source

“Protection Disabled” Message Shown While Opening Trend Micro Security

This message is received by those users when their system has been removed from their subscription license. This may also occur when there is antivirus software present in your system. Let’s not go into the detail and move forward with the solution to rectify this problem.

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Follow the given steps to disable this message.

Step 1. Disable Trend Micro Antivirus software from the system tray

  • Turn on your system and click on the icon of Trend Micro Software available on the taskbar screen. If you don’t see the icon, click the upward arrow button to see the list of programs.
  • When a list opens up, click Exit button.
  • Wait for few minutes to disappear the icon. Once it is done, the program is now disabled. Now, wait for 30 seconds.

Step 2. Enable Trend Micro Security

  • Now, you have to enable the program. Follow the steps according to your Windows O.S

Windows 10: Turn on your system, find the icon of the software represented by red ball on the desktop and double-click it to open.

Windows 8/8.1: Find the icon of the antivirus on the Start screen and select it twice to open it.

Windows 7: Same process applies to it as you have done on Win 8 and 10. However, there is one more way i.e. Go to Start> Programs and then click Trend Micro. Then run the scan on your system.

Please note that if the antivirus software installed on your laptop is outdated then also this problem may occur. Therefore, always keep your program up-to-date to have surety for protection against major threats.

In case of any doubt, pick the phone and dial our toll-free Trend Micro Support Number Canada 1-844-6655-777 to reach our experts. We have a team of experts who are ready with the latest equipments to resolve your matter instantly.

Read Also- How to use CLP to register in Trend Micro?

Trend Micro Program Turned Off Suddenly While Scanning

Many users of Trend Micro Security program have complained about turning off the antivirus software during the time of scanning. This may occur due to various reasons to which the user needs an instant solution.

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Have a look at the detailed steps to rectify this problem:

First of all, you have to make sure that you are using the latest or updated version of Trend Micro Security software which can be checked as:

  • Open the Security software and move to the human-like icon on the top-right of the dashboard.
  • Now, select About the software option and then click on Component Versions.
  • Now, locate these two component
  1. Behavior Monitoring Core Driver: 7.30.1099
  2. Program Inspection Engine: 2.6.2027

Point to be noted: If in case, the above mentioned components are not up-to-date, then wait till the update is completed.

Once the first step is completed, download the Hotfix from the internet and run it by following the steps:

  • Download Hotfix by visiting this website and then double-click the downloaded file.
    Agree to the License agreement and click Next button.
  • Select Install button and when you see warning window click Yes.
  • Reboot the system and the open the Trend Micro Security program to perform a scan.

If you still face the same problem after running Hotfix, then you should uninstall the antivirus using the Diagnostic tool. This can be done as follows:

  • Press Windows + R button and type “supporttool” in the Run dialog box.
  • Click OK and then go to (C) Uninstall on the Diagnositc tool.
  • Select “1.Uninstall Software” and wait until the uninstall process gets complete. Restart the system after this.

Run the Remnant File Remover Tool after downloading it and then reinstall the Trend Micro Security product from the internet.

This is all you have to do to rectify this problem. For additional details, you can reach us via toll-free Trend Micro Canada +1778-806-1736. We have a team of professionals, who can deal with various sorts of errors related to any antivirus software. You just need to connect us to avail our instant help.

Original Source

How to Return the Order of Trend Micro products that you have purchased?

Have you recently order some products that you want to purchase of Trend Micro internet security? You successfully received the order in your account of Trend Micro. Now you don’t want that order Have you recently order some products that you want to purchase of Trend Micro internet security? You successfully received the order in your account of Trend Micro. Now you don’t want that order and you want to cancel or return it. Now you don’t know how to do it or what is the procedure that you need not to worry. Today we are going to solve your issue by letting you know the solution to this problem. Our TREND MICRO SUPPORT TEAM told us the process of how to cancel the purchased order. Here are the steps that you have to follow to get your issue solved.

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The steps are as follows:-

  • Open your system & check that the internet should work to visit the website --
  • Now, you will get two options:
  1. Type the order number and the password The order number can be found in confirmation email which you received at the time of purchasing the product.
  2. Type the email address and last 4 digits of your credit card
  • After performing any one of the above-mentioned steps, click on the Find button to log in
  • After logging in, locate the option of Request a return at the bottom of the page. If you’re not able to do this then it is because request days have not passed a month or 30 days. If 30 days after purchase have passed then sorry to say but you will not be able to make this request
  • If you proceed then, click on the Return All in the Return Section
  • Now you have to give the reason of why you cancel the purchased order. The reason you have to select from the drop-down list in Product Name section
  • After selecting the name of the product, click on the Submit button
  • Then check the price, name, and quantity of the product to return and click on Submit button
  • Now read all the terms & conditions carefully & then click Accept 
  • After accepting then click on save to save it
  • In the end, you will get a confirmation page & you’re done now.

So, this is the whole procedure that you have to do. If you have any other issue then contact our Trend Micro Toll Free number Canada +1-855-687-3777 .You can contact us anytime via email or live chat. 

Read Also- How to use CLP to register in Trend Micro?